Welcome to CS Skils. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cs-sk.com (the “Site”).
Our company is registered and operates in Chișinău, Republic of Moldova, but we provide services to users worldwide.
1. Who We Are CS Skils SRL
Chisinau MD, Strada Mihai Viteazul 29, MD-2068, Moldova
📧 Email: support@cs-sk.com
We act as the Data Controller under applicable data protection laws including the General Data Protection Regulation (GDPR) for users in the EU/EEA.
2. What Data We CollectWe may collect the following categories of personal data:

• a) Information You Provide Directly:Full name, username
• Email address, phone number
• Payment details (via third-party processors)
• Game IDs (e.g. Steam, FACEIT, Discord)
• Messages, reviews, or submitted forms
• b) Information We Collect Automatically:IP address, browser type, operating system
• Device information and location (approximate)
• Browsing behavior on the Site
• Cookies and similar tracking technologies
• (See our Cookie Policy for details)

3. How We Use Your DataWe use your data for the following purposes:

• To create and manage your user account
• To provide and personalize training services
• To communicate with you (support, updates, offers)
• To process payments securely
• To analyze usage and improve the Site
• To comply with legal and regulatory obligations
• To send marketing communications (only with your consent)

4. Legal Bases for Processing (GDPR)We process personal data under the following lawful bases:

• Contractual necessity – to fulfill our agreement with you
• Legitimate interests – to improve services and prevent fraud
• Consent – for marketing and optional cookies
• Legal obligation – to comply with laws and tax requirements

5. Sharing Your DataWe do not sell your data. However, we may share it with:

• Trusted third-party service providers (hosting, payments, analytics)
• Legal authorities (if required by law)
• Professional advisors (accountants, lawyers, etc.)
• Affiliate partners (only with consent)

All third parties are bound by strict confidentiality and data protection agreements.
6. International TransfersAs we operate globally, your data may be transferred and stored in countries outside the Republic of Moldova or the EU. We ensure such transfers are protected by adequate safeguards, such as:

• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (BCRs)
• Third parties certified under frameworks like Privacy Shield (where applicable)

7. Your Rights (EU/EEA Residents)You have the right to:

• Access your personal data
• Correct or update incorrect information
• Request data deletion ("right to be forgotten")
• Restrict or object to processing
• Data portability (download your data)
• Withdraw consent at any time

To exercise your rights, contact: support@cs-sk.com
You also have the right to lodge a complaint with your local data protection authority.
8. Data RetentionWe retain personal data only as long as necessary for the purposes listed in this policy or as required by law (e.g. financial records).
9. Security MeasuresWe take appropriate technical and organizational measures to protect your data, including:

• HTTPS encryption
• Secure data storage
• Access controls and staff training
• Regular vulnerability scanning

10. Children’s PrivacyOur Site is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal data from children. If you believe we have done so, please contact us for immediate removal.
11. Updates to This PolicyWe may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting a notice on the Site
• Updating the “Last Updated” date
• In some cases, requesting renewed consent

12. Contact UsIf you have questions or concerns about this policy or your data:
📧 support@cs-sk.com
📍 Chisinau MD, Strada Mihai Viteazul 29, MD-2068, Moldova